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SHIPPING & RETURNS

Shipping Policy

Shipping within the USA in 3 days on average.

Areas outside the USA, please allow 3 to 10 business days to receive your order.

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Due to Covid-19, we disabled shipping to select countries. Our fulfillment and shipping times may also be longer.

Return & Exchange Policy

No returns allowed on any final-sale items, except for if flaws in workmanship are found (as long as hangtag has not been removed).

In the event that you are not 100% satisfied with any item you purchase, we accept returns on any item (other than final sale)  that is unworn and has the hang-tag intact. This applies to any product shipped with defects in craftsmanship or material. Please contact us at unitedafricanapparel@gmail.com to approve a return. We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for returns/exchange within 30 days of when item/s was delivered to you.

 

                                                                RETURN SHIPPING

To return your product for a refund, you will be responsible for paying for your own shipping cost. Shipping cost are non-refundable. If you are shipping an item/s over $50, you should consider using a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item.

 

                                                               REFUND PROCESS

Any return item must be in its original condition, and all tags need to be intact. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please allow for a period of up to 15 days for us to process the refund.

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